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Commercial Snow Removal Contracts in Calgary: What to Know

· 7 min read

Most disputes between a property and its snow contractor come down to scope, not effort. This is what a Calgary commercial snow agreement should spell out before winter starts.

Start with the surfaces, not the price

A snow quote is only comparable to another quote if both describe the same surfaces. Parking stalls, driving lanes, entrance aprons, sidewalks, loading areas, ramps and rear access all take different equipment and different amounts of time. A proposal that says "snow removal — parking lot" leaves every one of those open to interpretation.

Ask for the scope to name each area. If a surface isn't listed, assume it isn't covered, and decide whether you need it to be.

Define the service trigger

The trigger is the accumulation depth or condition that starts a service visit. Without one, every snowfall becomes a phone call. With one, both sides know what happens after 5 cm falls overnight.

Also worth defining: what happens during multi-day systems, whether return visits are included, and how service is sequenced across a portfolio when several properties need attention at once.

Agree on snow storage before November

On a Calgary lot, where snow gets piled in December determines how many stalls you have in February and where meltwater goes during the first Chinook. It's easier to walk the site in October and mark storage areas than to relocate a compacted pile mid-season.

Separate snow clearing from ice management

Calgary's freeze-thaw pattern means a cleared surface can become the hazard. Contracts should say plainly whether de-icing or surface treatment is included, on which surfaces, and how often. If it isn't in the agreement, don't assume it happens.

Questions worth asking any Calgary snow contractor

  • Which specific surfaces are in the scope, and which are excluded?
  • What triggers a service visit, and are return visits included in extended events?
  • Where will snow be stored on the property, and what happens when storage fills?
  • Is de-icing included, on which surfaces, and how is it triggered?
  • Who is my point of contact during an event, and what response can be committed to in writing?
  • What documentation of service will I receive?

A good commercial snow agreement isn't a long document — it's a specific one. If you can hand the scope to someone who has never seen the property and they'd know exactly what to clear, it's written well enough.

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